Frequently Asked Questions
Home Internet to connect your computer, phone, and numerous other devices. Gauge your students’ skill level with the initial test.
We offer several types of internet services, including Fiber Optic, Cable, and DSL. Each option comes with varying speeds and features to meet your needs.
VoIP (Voice over Internet Protocol) allows you to make voice calls using the internet instead of traditional phone lines. It converts your voice into digital signals, making it easier and often cheaper to connect with others.
You can check service availability by entering your address on our website or by contacting our customer service team.
We offer a range of speeds from [insert speeds, e.g., 50 Mbps to 1 Gbps], allowing you to choose a plan that suits your usage requirements.
We offer both capped and uncapped plans. Please review our plan details for specific information on data allowances.
You'll need a modem and, depending on the type of service, possibly a router. We provide rental options or you can purchase compatible equipment.
Our VoIP service includes features like unlimited calling within the U.S. and Canada, voicemail-to-email, call forwarding, and caller ID. Additional features can be added for an extra fee.
Yes! We offer number porting services, allowing you to keep your existing phone number when switching to our VoIP service.
You can use a traditional phone with a VoIP adapter, or you can use a VoIP-enabled phone that connects directly to the internet.
If you experience any issues, please contact our customer support team, available 24/7. We’ll help troubleshoot the problem as quickly as possible.
You can pay your bill online through our customer portal, via mail, or by phone. We also offer auto-pay options for your convenience.
No, we pride ourselves on transparency. Our pricing is straightforward, and you’ll never find hidden fees or surprise charges on your bill.
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